Effective Date: 1/21/2025
eLocalized, a subsidiary of RIO Media Group, LLC, (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website https://elocalized.com (the "Site") and interact with our services.
By using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.
Business Name: eLocalized (a subsidiary of RIO Media Group, LLC)
Address: 1S450 Summit Ave. Suite 230, Oakbrook Terrace, IL 60181
Email: [email protected]
If you have any questions about this policy, please contact us at the email above.
We collect the following personal data from you when you interact with our website and services:
Personal Information: Name, email address, phone number.
Payment Information: Collected and processed via Stripe (we do not store payment details ourselves).
Usage Data: Information about how you use our website, such as IP addresses and browsing activities.
We use your personal data for the following purposes:
Account Creation & Management: To register and maintain your account.
Customer Support: To respond to inquiries and provide assistance.
Marketing Communications: To send promotional content via SMS and email (with your consent).
Analytics & Improvements: To analyze website usage and enhance user experience.
Payment Processing: To facilitate transactions via Stripe.
We process your personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):
Consent: When you opt in via SMS or email for marketing communications.
Contractual Obligation: When data processing is necessary to fulfill a service you have requested.
Legitimate Interest: For improving our services and ensuring security.
We obtain consent through:
SMS and Email Opt-ins: When you voluntarily provide your details via our sign-up forms.
You may withdraw your consent at any time by contacting us at [email protected].
We do not sell or rent your personal data. However, we share certain information with trusted third parties for business purposes:
Stripe: We share payment-related information securely with Stripe for transaction processing.
We ensure that all third parties comply with strict data protection standards.
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. The retention period may vary depending on the type of data and our legal obligations.
As a data subject under GDPR, you have the following rights:
Right to Access: Request a copy of the personal data we hold about you.
Right to Rectification: Request correction of inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten"): Request deletion of your data.
Right to Object: Object to processing based on legitimate interests.
Right to Restriction: Request to limit data processing under certain circumstances.
Right to Data Portability: Obtain a copy of your data in a structured, machine-readable format.
To exercise your rights, please contact us at [email protected]. We will respond within 30 days in accordance with GDPR guidelines.
We take the security of your personal data seriously and implement the following measures:
Encryption: Your data is secured using 1048-bit encryption.
Secure Hosting: Our website is hosted on Amazon's secure servers, ensuring compliance with industry standards.
Access Control: Restricted access to personal data to authorized personnel only.
We do not transfer your personal data outside the United State (US). All data is processed within GDPR-compliant regions.
Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.
You can manage your cookie preferences via your browser settings.
We may update this Privacy Policy periodically. Users will be notified of significant changes through:
SMS notifications
Email updates
Website notices
Please review this page regularly for updates.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how your data is handled, please contact us at:
eLocalized
1S450 Summit Ave. Suite 230, Oakbrook Terrace, IL 60181
Email: [email protected]